Terms of Service

Last updated: [27/11/2025]

Welcome to Furzelo LLC. These Terms of Service govern your access to and use of our website www.furzelo.com, which operates using the WooCommerce eCommerce platform, including all services, products, content, and transactions completed through our online store.

By accessing, browsing, or purchasing from Furzelo, you agree to be bound by these Terms of Service. If you do not agree, please discontinue use of our website.

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1. Platform & Store Operation (WooCommerce)

Furzelo operates its online store using WooCommerce, a secure WordPress-based eCommerce system that manages product listings, checkout, order processing, and customer accounts. By making a purchase, you acknowledge that transactions are processed through this system and its integrated payment gateways.

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2. Use of Website

You agree to use our website for lawful purposes only and not to:

• Engage in fraudulent activity
• Attempt unauthorized access to our systems
• Upload harmful code, viruses, or malware
• Exploit our content for commercial use without permission

We reserve the right to restrict access to users who violate these terms.

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3. Products & Availability

Furzelo provides pet accessories and supplies for dogs, cats, rabbits, birds, mice, and fish through our store and approved partners.

• Product images are for illustration purposes
• Prices and availability may change without notice
• We reserve the right to limit product quantities or discontinue items

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4. Orders & Checkout

All orders placed through our WooCommerce checkout are subject to confirmation and availability. You agree that:

• All information provided during checkout must be accurate
• We reserve the right to cancel orders due to pricing errors, stock issues, or suspected fraud
• Order confirmation emails serve as proof of purchase

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5. Payments

Payments are securely processed via approved third-party payment gateways integrated with WooCommerce. By submitting payment details, you confirm that you are authorized to use the selected method and agree to be charged accordingly.

Furzelo does not store your full payment details on its servers.

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6. Shipping & Delivery

Shipping times provided at checkout are estimates and may vary based on location and carrier performance. Furzelo is not responsible for delays caused by:

• Courier services
• Customs processing
• Force majeure events

Ownership of products transfers upon successful delivery.

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7. Returns & Refunds

All returns and refunds are governed by our Refund & Returns Policy, which forms an integral part of these Terms. By placing an order, you agree to comply fully with that policy.

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8. User Accounts

Customers may create accounts via WooCommerce to track orders and manage personal information. You are responsible for maintaining the confidentiality of your login details. Furzelo is not liable for unauthorized access resulting from user negligence.

We reserve the right to suspend or terminate accounts that violate our policies.

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9. Intellectual Property

All website content including logos, designs, text, images, and layout remain the exclusive property of Furzelo. No content may be copied, reproduced, or distributed without written consent.

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10. Third-Party Partners

Some products may be supplied or shipped by verified partners. Furzelo maintains quality standards but is not responsible for external partner policies beyond order fulfillment scope.

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11. Limitation of Liability

Furzelo shall not be liable for any indirect, incidental, or consequential damages resulting from:

• Use or inability to use the website
• Delayed deliveries
• Technical disruptions
• Third-party service failures

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12. Privacy & Data Protection

Your use of our website is governed by our Privacy Policy. We collect and process personal data in accordance with applicable data protection laws and WooCommerce privacy standards.

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13. Termination of Access

We reserve the right to suspend or permanently terminate user access without prior notice if Terms of Service are violated.

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14. Modifications

Furzelo may update these Terms at any time. Changes will be posted on this page and will take effect immediately upon publication.

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15. Governing Law

These Terms shall be governed in accordance with standard eCommerce practices and applicable laws in the United States.

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16. Contact Information

For any questions regarding these Terms of Service, please contact:

Furzelo
Email: support@furzelo.com
Website: www.furzelo.com